Cottage Health 2020 Culture Audit

Who We Are, and What We Do NEW: The doors of Santa Barbara Cottage Hospital first opened in 1891 and have remained open every day since – through wars, fires, floods, the 1918 flu epidemic, the 1925 earthquake, the Great Depression, and the historic natural disasters recently endured by our community. Our Mission, Vision and Values Shine Brightly NEW: Today, Cottage Health ranks among the top health care organizations in the nation. Cottage Health is a not-for-profit health system that treats more than 200,000 patients annually at its three hospital campuses, rehabilitation hospital, outpatient surgery center, residential treatment center and center for wound care. The mission started by our founders is alive and well in our 3,593 employees, 716 medical staff members and 900 volunteers dedicated to providing superior health care for and improving the health of our communities through a commitment to our core values of excellence, integrity and compassion. Our History NEW: Every day since opening on December 8, 1891, Santa Barbara Cottage Hospital has provided the highest levels of quality, community-focused care and has operated as a not-for-profit organization. Today, our hospitals in Santa Barbara, Goleta and Santa Ynez Valley provide a comprehensive range of services and are consistently ranked among the best health care providers not only in California, but also across the nation. To reflect the pride we hold in our heritage and to allow staff and visitors to experience the rich history of Santa Barbara Cottage Hospital, a museum is now open along with a historical photographic timeline displayed in the hallways of Santa Barbara Cottage Hospital. Mission Statement To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity and compassion. Vision Statement Cottage Health, through partnership with physicians and our communities, is recognized as a California leader in quality care, safety, patient experience, transparency, cost effectiveness and community health. Core Values Excellence – What we do Integrity – How we do it Compassion – Why we do it 6.21 Please provide us with a brief description of your company’s primary business in lay terms. Include a description of your primary industry: products and/or services, and main customers and competitors. NEW 12/119 Start | Contents | Highlights | Business Description | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Business Description 6.21