Cottage Health 2019 Culture Audit

Laboratory Services – Pacific Diagnostic Laboratories Cottage Health’s laboratory services are highly automated with state-of-the-art instrumentation and techniques. Medical records and test results are kept in a single, centralized, secure repository which allows fast and easy access to health records for any authenticated healthcare provider. Cottage’s inpatient laboratories are fully licensed and accredited by The Joint Commission offer over 800 procedures. Unlike any other center in the region, 97% of procedures are performed in-house, ensuring quality and accuracy. Pacific Diagnostic Laboratories (PDL), a wholly-owned subsidiary of Cottage Health, is a full-service clinical laboratory performing more than 2.1 million lab procedures annually. PDL’s enhanced outpatient lab testing has the largest local test menu between LA and the Bay Area. PDL’s staff and equipment provide improved turnaround times and enable test data to be integrated appropriately and confidentially within the medical community. Philanthropy And Community Outreach Through charity care, shortfalls in government reimbursement and a broad array of community programs, Cottage Health provides approximately $190 million annually in services for the benefit of those most in need. Cottage Competitors Along the California central coast, Cottage Health is the market leader caring for much of the populations in Santa Barbara County, Ventura County and San Luis Obispo County. Regionally, Cottage Health competes with the University of California Los Angeles Medical Center and Cedars-Sinai Medical Center in Los Angeles. 27/94 Start | Contents | Highlights | General Information | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • General Information 6.21

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