Cottage Health 2020 Culture Audit

A Shared Governance – Listening, Collaborating, Taking Action UPDATED: Shared Governance is a system of accountability for Cottage Health (CH) that gives employees a voice in decisions that affect their jobs, their work environment and the direction of the organization. Led by the Coordinating Council, 24 employees representing all areas of Cottage Health, support is offered for process improvement with unit, department and service councils; task teams are convened to develop solutions for specific issues and updates are provided to the Executive Operations Group. Employees share their ideas directly through Voice Form submissions. More than 1,500 ideas for improvement have been submitted this way. Over 75% have been implemented, resulting in positive changes. Shared Governance is also responsible for C3 – a half-day meeting three times a year to Celebrate, Collaborate and Create improvements at Cottage Health. B Health Professionals Institute – Developing New Leaders from Within the Organization Cottage Health promotes professional development and future leadership roles for employees through the Health Professionals Institute (HPI). A partnership between Cottage Health and Santa Barbara City College (SBCC), this two-year, non-clinical program offers courses and training in areas like Building High Performance Teams, Coaching Skills, Resolving Differences at Work and Managing for Employee Engagement. Apart from coursework, mentoring is an essential part of HPI. Employees are paired with others outside their units to create new experiences and new perspectives for all participants. Over the past decade, more than 300 employees have been accepted in HPI, and over 50% of them have grown in their job roles at Cottage Health. At present, 34 Cottage departments are represented in HPI and 37 managers have at least one employee enrolled in the program. C Housing Assistance – Helping Employees Make Santa Barbara Home UPDATED: Sensitive to the cost of living in our community, Cottage Health has implemented programs to make the community more affordable for employees and their families. To address workforce housing, Cottage purchased property in Santa Barbara and built 81 homes for employee purchase at prices significantly below the market. Mortgage Assistance Program – Cottage offers qualified employee home-buyers a low interest loan in the form of a second trust deed loan. Employees can receive 15% or up to $250,000 for a down payment. As of 2018, there were 154 loans for a total balance of $8,385,927. Coastal Housing Partnership – Cottage Health is a member, so employees can save when purchasing a home, refinancing a mortgage or leasing a new apartment. In 2018, 127 employees saved a total of $327,250 for home purchases. 6.11 Please share at least 6 and up to 20 programs that set your company apart and reflect the core of your culture. 4/119 Start | Contents | Highlights | Business Description | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Highlights 6.11