Cottage Health 2020 Culture Audit

Hiring is a Team Effort UPDATED: The Cottage Health culture has more than 100 years of history behind what it is today, and our culture is very much a point of pride. We take great care to build on an already remarkable legacy, and that begins with each and every hire. Cottage Health knows that our greatest asset is our employees, and we are dedicated to attracting and retaining top talent. That is why we conduct extensive, nationwide searches to find the most qualified candidates to join in our mission of caring--those who reflect our core values of excellence, integrity and compassion. During the application process, all candidates complete a behavioral assessment, which helps identify prospective employees who best exemplify these core values and share our vision. If candidates live significant distances away, the initial interview is conducted by phone. Those candidates who progress to the next level are flown to Santa Barbara and provided a hotel and incidentals while they participate in the next round of interviews and tour our facilities. To ensure the best fit with colleagues, candidates are interviewed by the hiring manager and by the department’s peer group. If multiple candidates for non-management roles are interviewed and determined to be equally qualified, the peer group selects the candidate to whom the position is offered. To ensure we hire the best candidates to support our ongoing efforts to enhance patient experience, we specifically look for individuals who exhibit an ability to adapt to change and are dedicated to collaborative problem solving and continuous improvement. We take our mission of caring seriously and seek to strengthen and support it with every new hire. • Fortune Magazine named Cottage Health in the Top 10 Best Places to Work in Health Care • Fortune Magazine named Cottage Health in the Top 100 Workplaces for Women, Minorities and Millennials • 92% of Cottage Health employees say it’s a great place to work 6.23 When recruiting talent, how do you ensure job candidates fit your culture? Cottage Health’s Core Values  Excellence — What we do Integrity — How we do it Compassion — Why we do it 40/119 Start | Contents | Highlights | Business Description | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Hiring & Welcoming 6.23

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