Cottage Health 2020 Culture Audit

Ergonomics Cottage Health is committed to providing its employees with safe and well-functioning workstations. The goal of the ergonomic program is to reduce or eliminate hazards that contribute to the frequency and severity of musculoskeletal disorders by establishing a proactive ergonomics program that addresses both prevention and response to employee injuries. With the support of management and executive leadership, employees can participate in a personal evaluation of their workstations to ensure the workspace fits their needs and allows them to efficiently and safely perform their jobs. Self-service education is also available for employees to use via the Employee Portal. The ergonomics program is available to patient care employees as well. Through our Safe Patient Handling program (a subset of the ergonomics program), employees have effectively eliminated the need to manually lift more than 35 pounds while performing patient care. New Graduate Training Program for Registered Nurses UPDATED: The Cottage Health New Graduate Nurse Training Program assists new nurses with their transition to practice. The foundation of the program consists of clinical preceptorship, simulation and task training as well as reflection and debriefing. The initial role transition for a new nurse is a physical, emotional, developmental and intellectual process that creates a personal and professional transformation. To be successful, new nurses need the support of their organization, nurse leaders and colleagues. To support nursing graduates as they transition into the Registered Nurse role, Cottage Health provides a 10 week (12 to 20 weeks for certain specialty areas) program combining classroom, care simulation and clinical experience with a preceptor. In alignment with our commitment to nursing excellence, the Cottage Health New Graduate Nurse Training Program provides an environment that supports role development of the new nurse, and reinforces lifelong learning. “Without the support of the orientation program it would have been immensely more difficult to transition to hospital-based nursing. The staff that teaches the new grads is, without doubt, key. They were nothing short of amazing, not only in their clinical expertise, but in their ability to relate to everyone in class.” “I felt so supported in the new grad program. It was a great 10 weeks, and I loved hearing everyone’s stories each week and watching all of us grow.” “The Sim labs were fantastic!” “I loved the camaraderie, made friends throughout the organization and learned so much.” “The educators were very empathetic to what being a new grad is like. I felt understood and supported.” The Gary M. Hock Family Patient Care Simulation Center The Gary M. Hock Family Patient Care Simulation Center helps facilitate inter-professional collaborative practices, promotes quality education and helps caregivers apply evidence-based practices in order to improve patient safety and outcomes . The vision: To empower all members of the healthcare team to provide safe, patient-centered, quality care using simulation technology. The Center provides clinical and discussion-based simulation to physicians, nurses and other clinical healthcare professionals. State-of- the-art manikins and audiovisual equipment allow simulated patient scenarios to be created, recorded and evaluated, providing clinicians with a realistic experience and collaborative learning in a space where it’s safe to make mistakes. 47/119 Start | Contents | Highlights | Business Description | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Hiring & Welcoming 6.24