Cottage Health 2019 Culture Audit

Video : Jayne Wickman Supplemental Materials Honoring Our Volunteers The nearly 1,000 of Cottage volunteers dedicate thousands of hours annually in nearly every department of the organization. Volunteers use their talents to complement the Cottage staff, ensuring every patient’s stay is a pleasant one. Whether it be assisting with transporting patients from one area to another, greeting visitors or working behind the scenes in our business offices, employees are greatly appreciated and make lives better for patients and for Cottage staff. Volunteers at Cottage committed over 100,000 hours of service and provided service to 62 units/programs at Santa Barbara Cottage Hospital and 13 units/programs at Goleta Valley Cottage Hospital. Each year, Cottage has a special Volunteer Awards and Recognition Luncheon. Our volunteers are a valued part of the Cottage family. See Jayne Wickman’s story here about her decades of service at a Cottage volunteer. Success Celebrations When Goleta Valley Cottage Hospital earned certification in Advanced Knee and Hip Replacements, we had a party. Here’s the invitation: Cottage Heads to Broadway… for Hamilton Cottage Health employees were invited to enter a raffle for tickets and transportation to the Broadway sensation Hamilton on two different dates. It was a big hit in more ways than one as employees enjoyed getting to know new colleagues on the ride to the Pantages Theatre in Los Angeles. Special Events In between some of our large events, Cottage Health sponsors other events of all types throughout the year. We solicit feedback from our staff on things they would like to do, then we obtain tickets and charter buses to take our employees and their families to the event. We have gone to The Getty Museum in Los Angeles, Dodgers baseball games, Clippers basketball games and Kings hockey games. Employees purchase the tickets at our discounted cost, and Cottage pays for the transportation. Cottage also gives back to the community by supporting the local California Collegiate League team, The Santa Barbara Foresters. In return, Cottage employees and family members enjoy free admission to games. 89/94 Start | Contents | Highlights | General Information | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Celebrating 6.33