Cottage Health 2020 Culture Audit

Cottage’s Population Health is Changing Lives NEW: Population Health is an initiative created to improve the health outcomes of our communities and prevent unnecessary illness and more expensive health care. By offering local nonprofits grant funding and collaboration, Cottage is able to help more of our neighbors live healthier and more productive lives. Cottage Recuperative Care Program - Patients experiencing homelessness are at risk of poorer health outcomes and often lack access to basic support in recovering from illness or injury. To address that in a new way, Cottage Health has partnered with PATH Santa Barbara to address basic needs of these fragile patients through the Cottage Recuperative Care Program to help them heal, receive job training and find permanent housing. A research study on this program will be published so other hospitals can have a model to follow for their communities. 6.28 Please help us understand how your organization involves employees in contributing new ideas and better ways of doing things that translate into positive improvements and innovations for your business. What systems, training or resources drive your approach to creating and sustaining an innovation culture? How do you recognize and reward innovation? What examples do you have of ways that a wide range of people in your organization are involved in innovation? What specific metrics do you have that reflect the impact of innovation in your organization? Launched as a pilot program with four beds in fall 2018 and fully implemented with 10 beds at the beginning of 2019, the Cottage Recuperative Care program helps homeless individuals recover in a safe and supportive environment after hospital discharge. Goals include increased access to permanent housing, decreased hospital visits, and increased access to a medical home. Under the program, PATH provides up to 10 beds for patients discharged from Cottage Health hospitals in Santa Barbara, Goleta Valley and the Santa Ynez Valley. Patients can stay up to 90 days in the program and receive support from an onsite Cottage Health nurse, while the Cottage Health navigator helps address social needs and medical care plans, connects patients to resources and job training, and assists them in becoming document-ready for housing. 74/119 Start | Contents | Highlights | Business Description | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Listening 6.28