Cottage Health 2020 Culture Audit

Bonuses UPDATED: Cottage Health offers different incentives to reward employees at all levels. • Management Incentive Plan CH rewards management for achieving significant goals, leading to better operational performance and enhanced teamwork. Payouts for team and individual performance occur if operating margin for the plan year reaches 75%. • Discretionary Bonuses Our competitive compensation practices include paying out discretionary bonuses when our performance warrants it. In recent years, our operating margin has been very good, resulting in all employees receiving discretionary year-end bonuses. We awarded full-time employees $100; part-time and per-diem employees $50 — and, we paid the taxes. National Hospital Week UPDATED: National Hospital Week, the nation’s largest health care event, is one way of recognizing and celebrating our employees – for all the work they do, all the care they provide, all the contributions they make. All 3,593 employees are part of this celebration and all receive a recognition gift. Ice cream socials are held at all Cottage campuses as a fun way to say thank you. In addition, appreciation ads are placed in local news outlets by both Cottage Health and its medical staff to thank all employees for caring for our community. Comprehensive Stroke Center Certification NEW: After years of hard work and preparation, Santa Barbara Cottage Hospital has been designated as a Comprehensive Stroke Center from The Joint Commission, making it one of only 22 (out of the 450 hospitals in CA) to achieve this level of certification. 82/119 Start | Contents | Highlights | Business Description | Hiring & Welcoming | Inspiring | Speaking | Listening | Thanking | Developing | Caring | Celebrating | Sharing • Thanking 6.29